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Demo issue

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  • March 10, 2026 at 8:44 pm #711975

    lastdaydealai
    Participant

    Hi there

    Just upload this demo (https://woodmart.xtemos.com/makeup/) and after the upload it doesn’t anything like it (image attached). Is there something i have done wrong?
    If that is the way it uploads then this not what i wanted.

    Thanks

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    March 11, 2026 at 9:50 am #712019

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    March 11, 2026 at 10:23 pm #712194

    lastdaydealai
    Participant

    here are the creds

    March 12, 2026 at 10:21 am #712241

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    This problem is caused by the conflict with the Starter Templates plugin. You need to disable it, remove previously imported content, and import from scratch. You can do this in WoodMart -> Prebuilt websites.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)