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Alignment and Slider Issues After Updates and Patches

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  • #713203

    James
    Participant

    I use woodmart on multiple websites, since recent aupdates and patches issues on all.

    fyi: I use woodmart and Elementor together on all evgen having issues ona dev website currently being worked on and it was completely fine before updating.

    I feel like this is a global issue accross the board? any known issues with things below?

    The issues are related to;

    >images on the right and right image alignment issues on sliders, containers and woodmart widgets
    > Sliders not scrolling anymore
    > Formatting issues on promo banner widget

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    #713308

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The recent Woodmart theme update, along with compatibility patches, ensures seamless integration with the latest versions of WordPress, Elementor, and WPBakery Page Builder.

    To maintain optimal performance, please follow these steps in order:

    1. Update the Woodmart theme to the latest version.

    2. Then, update WordPress to its latest version.

    3. Finally, update Elementor or WPBakery Page Builder (whichever your site uses) to the latest version.

    If still you will see the issues on the sites, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #713349

    James
    Participant

    I have deactivated all plugins apart form required, woodmart/elementor still a lot of things wrong since updates and patches there were no issues at all with before.

    Same issues;
    -Slider not working anymore
    – 6 boxes on homepage render weirdly no matter how i try to fix it like something is forcing it when using “promo banner widget” this is visible
    – when there are images in the right container is squashes bottom left similar to the issue on prolock the other website this is noticable on the services page where the image are on the right

    Attachments:
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    #713467

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have carefully reviewed your website and noticed an unusual issue: some elements contain unclosed HTML tags, as shown in the following screenshots:
    https://monosnap.ai/file/X095ql8yVK37Rx4oFMzFQVDt5Z3h8I

    https://monosnap.ai/file/yNaYaQjL3qfx12stmJcURf9lamznbE

    To resolve these problems, you will need to correct those HTML tags.

    We continuously monitor the performance and stability of our theme, and such issues are not typically caused by recent updates.

    To fully rule out any update-related causes, we recommend restoring your website from a backup. After that, you can allow us to perform the update on your site so we can verify everything works correctly on our side.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)