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Problem in Importing demo content

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  • #713515

    elribird
    Participant

    Hello,

    I am trying to install the theme and import the demo content on my website, but since this morning we have been unable to complete the process. I also contacted the Hostinger support team, and they made several changes on the server side, including increasing the execution time limit, but the issue is still the same.

    According to the Hostinger team, everything from the hosting side has been configured correctly, and they suggested that the issue may be related to the WoodMart theme, so I would appreciate your help in installing the demo content.

    I am trying to import the Furniture 2 demo content on my staging website, as we are currently redeveloping the new website to replace the old version. That is why the installation is being done on staging first.

    Please check the screenshot attached below for reference.

    Thank you.

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    #713543

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We have tried to import the dummy content and got a timeout error after 120s. It means that there is a timeout 120s somewhere on your server. Here is a screenshot https://monosnap.ai/file/bJbh0czHTuXeUwhkABdkl2ZGzJE10V
    You need to increase it to 300s and run the import again.

    Kind Regards
    XTemos Studio

    #713552

    elribird
    Participant

    hello,
    The Hostinger team is saying that to ask you for:
    You can ask WoodMart team to share an alternative way to import the demo. Like SSH or FTP.

    #713553

    elribird
    Participant

    The Hostinger team has helped me to modify code and everything; now they are saying this: I am afraid we have tried all the options with the hosting. Please ask the theme authors to share ways to import via FTP or SSH.

    #713554

    elribird
    Participant

    the demo theme is unable to import after trying everything can you please help me to fix this issue i will highly apperciate it

    #713710

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We have fixed this issue and imported the dummy content on your website. Please test from your end and let me know if it works.

    #713905

    elribird
    Participant

    Hello,
    Yes, it’s perfectly fine now. May I know what the issue was…?

    and another in one screenshot where it’s showing an arrow. How can I change this image? for every page for example, how I am designing a hairdryer page, so I want to show an image with a hairdryer and so on. and even add one button there to download the catalog.

    in the second screenshot, how can I remove that categories section?

    the third point: why does the footer in phone show text all over its been break down

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    #714033

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It was a bug in the code that will be fixed in our next theme update.

    Sorry, but we don’t quite understand what image you mentioned. Could you please clarify or send us a screenshot?

    Your sidebar widgets can be managed via Appearance -> Widgets.

    We have resaved the page and now the collapsible content with text above footer looks correctly. Please test from your end.

    Kind Regards

    #714034

    elribird
    Participant

    Hello,

    I am creating a page where I am showcasing the entire product range which we have on the website, and i want to showcase 1 product Image for each category and then a button with the text: Check All Products, and the link will take you to that specific page.

    How can I achieve this in this design?

    i have created a product tag to showcase, but it takes only to that specific product rather then to that specific page.

    i want to achieve this in this similar design i have attached a screenshot where I am showing an 1 image of the product and button text with chek all products.”

    this is the page link: https://stagingeb.elribird.com/hotel-supplies/

    can you please guide me upon this and even how can i change the image from the slides, as I can’t find any option to see it

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    #714080

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your given example site is not working for me: https://stagingeb.elribird.com/hotel-supplies/ It is blocked for me. https://ibb.co/G3xnWCdq

    Also, if you want to add any button or text on the products grid, then sorry, but there is no option in Theme Settings available for that.

    It requires customizations and this is beyond our limitations and support policy.

    Regards.
    Xtemos Studios

    #714226

    elribird
    Participant

    Hello,

    I have attached a screenshot below. As you can see from the titles of the pages, both are different pages, and how can I change these images for all of the pages…?

    And even how can I show the breadcrumbs below the title something like this: Home > Blog > Post

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    #714250

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You can control the page title/banner image globally and also override it per page:

    Set a default image for all pages
    – Go to Dashboard > Theme Settings > Page title.
    – Enable the page title (if it’s off) and set the default Background image. This will be used site‑wide for regular pages, posts, and archives unless a specific page overrides it.

    Set a different image on a specific page
    – Edit the page in Dashboard > Pages.
    – Scroll down to the Page Settings panel.
    – Open the Page Title tab and upload/select the Background Image for that page.

    Show breadcrumbs below the title
    – Go to Dashboard > Theme Settings > Page title.
    – Enable Breadcrumbs and set their position to be shown below the title.
    – If needed on a particular page only, edit the page and in Page Settings > Page Title, make sure Breadcrumbs are enabled there.

    Best Regards.

    #714296

    elribird
    Participant

    thank you,

    I am uploading the image, but it’s not shown fully on the page; it shows only a little top part of it. The screenshot is attached. How can I make the image fully visible without making the height of the container too big?

    second question: i have turned on the breadcrumbs feature, but still it doesn’t show on the page. As you see already in screenshot below, the title of the page, the breadcrumb is still missing

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    #714325

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Navigate to Theme Settings > Page title and set the Background size > set it to “Contain” (instead of Cover)

    Background position > try “Center Center” and Image size > use Full size “Cover” will crop the image to fit the container, which is why you only see part of it. Using “Contain” will display the full image without cropping.

    Note: This may leave some empty space depending on the image ratio, but it ensures the whole image is visible.

    02. Navigate to Theme Settings > Page title > disable the option “Rank Math breadcrumbs for pages” and check the default breadcrumbs: https://postimg.cc/1gSPfV08

    Best Regards,

    #714477

    elribird
    Participant

    THANK YOU for the support.

    1). In screenshot no. 35, there are 3 slides. Here, how can I change the image of these slides?
    2). In the second screenshot, no. 34, you can see 3 products. When someone hovers on it there is an button called READ MORE, and when it hovers, it shows a cart icon.

    Rather than cart icon, I want it to show “Read More” only.

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    #714519

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Navigate to Slides > All Slides and edit the slide with Elementor you want to adjust.

    Clicking the slide Settings in the Top-left corner and there you will see the option to change the image.

    See Screenshot for better understanding:https://postimg.cc/mtFgbRy0

    02. Try to add the following CSS code in Theme Settings > Custom CSS:

    .wd-add-btn-replace > a:before {
        content: none !important;
    }
    .wd-add-btn-replace > a:hover span {
        transform: none !important;
    }

    Best Regards

    #714533

    elribird
    Participant

    Thank you for the guidance. Appreciate it.

    1. In the slides part i have uploaded the image. How do I add a background overlay section to it?
    2. I have attached a screenshot; it’s from a home page where I have shared a YouTube link. How can that section show a video or an image behind it?

    in the past there was an image in the back from the video itself

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    #714565

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. You can add the background in the slide settings.

    See Screenshot for better understanding: https://postimg.cc/8JGwV5pJ

    02. Edit the Video Widget and choose the action type “Without” and upload a poster image.

    See Screenshot for better understanding: https://postimg.cc/nsXfQ3BG

    Best Regards

    #714634

    elribird
    Participant

    IN THE 02. I cant see these setting without one which you are shwoing in screenshot

    #714637

    elribird
    Participant

    and in 01 i want to add overlay on the slide image so the text is more visible; as you mentioned, it’s adding color in background.

    and in 02 i found that without setting, the image is not visible and you can check on home furniture 2 page

    #714676

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. The issue is happening because the text color is blending with the slide background image, especially in darker areas.

    To fix this, please edit the slider using Elementor, then select the text block and go to the Style tab. From there, you can change the text color to a lighter color (like white) or adjust the typography settings to improve visibility.
    https://postimg.cc/Fkh9QTQS

    02. Please see this screenshot for better understanding and change the action button and upload the poster image.
    https://postimg.cc/KkPLZc1X

    Best Regards

    #714723

    elribird
    Participant

    in point 2.

    please check the attached screenshot i can see to add poster

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    #714762

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The Poster Image option is available only when you use a self-hosted video.

    If you are using a YouTube video, then:

    • Choose the Action Button (Play button on image) option
    • Upload your image as an overlay/background image

    This way, the image will be shown first, and the video will play when clicked: https://postimg.cc/kD7Qq2KD

    Best Regards,

    #714766

    elribird
    Participant

    I followed the steps and did exactly as you said. but i cant see any image neither the youtube play button

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    #714804

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have updated the youtube url on your site and it is working fine. Please check back your site and check the issue.

    Best Regards

    #714859

    elribird
    Participant

    Hello,

    Apologies, but please check the screenshot. I can’t see it’s the same i have added the youtube video link and I can’t see it

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    #714901

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Use the normal YouTube watch URL in the video widget and check how it works:

    https://www.youtube.com/watch?v=Or_4tYjdZPs

    Best Regards

    #714912

    elribird
    Participant

    okay, thank you, and i am attaching the screenshot can you please check it all of the content is showing in browser on the left side and on the right side its been seen too much space. is it a bug from theme side.?

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    #714926

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This is a sidebar area. Navigate to pages > Edit the page with Elementor > Click on the Page Settings in the Top-left corner and in the sidebar section, disable the sidebar on this specific page.

    See Screenshot for better understanding: https://postimg.cc/7bjqrp5f

    Best Regards

Viewing 29 posts - 1 through 29 (of 29 total)