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Field required TM EXTRA OPTIONS doesn’t work

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #713531

    John
    Participant

    Hello guys,
    I have an issue on a website. I have a checkbox name “Poza”, after you check it, will show an upload field, where the client need to upload an image.
    The issue it’s if the client check the box but he doesn’t upload the image he can still add to cart to product, without that image, eveen the field it’s required in the extra options.
    I think it’s a issue from the theme because on space, on umbriel theme, we don’t have the same issue and the fields from tm extra options ar the same.
    I also tested with only the original theme, without theme child or only with the required plugin, woocommerce, woodmart core, tm extra options and the issue persist.
    Can you help me with this? I will let the link directly to an product with the form.
    Thank you!

    #713602

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please try to disable the AJAX add to cart option in Theme Settings and test how it works. Let us know if it helps.

    Kind Regards

    #713725

    John
    Participant

    Hello,
    If we disable the ajax add to card it’s working.
    But we really want to keep the ajax function.
    How can we solve this?
    Thank you!

    #713737

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    This option doesn’t work with custom fields like this. It is mentioned in the feature description. Unfortunately, it is not possible to adapt this AJAX request to all the plugins that add custom fields to the form.

    Kind Regards

    #714592

    John
    Participant

    Hello,
    Your right, if we disable the Ajax from the theme it’s working.
    It’s possible to solve this to work also with Ajax? On vega theme it’s working perfectly.
    Thank you!

    #714633

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We understand you’d like to keep AJAX; we will review this and try to find a workable approach in the future, but there is no quick solution at the moment.

    Kind Regards

    #714705

    John
    Participant

    Hello,
    Sure, thank you!

Viewing 7 posts - 1 through 7 (of 7 total)

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