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Popup showed too many times

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #713855

    byontea
    Participant

    Hello,

    I set up a popup using WoodMart and Elementor.
    I configured it to be shown only once, but it still appears multiple times while navigating the site.

    How can I set it up so that it is displayed only once?

    #713869

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #713878

    byontea
    Participant

    okay

    #713880

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable all plugins that are not related to our theme temporarily so we can investigate this.

    Kind Regards

    #713884

    byontea
    Participant

    I did

    #713892

    Artem Temos
    Keymaster
    Xtemos team

    Now it seems to be working correctly. Could you please test from your end?

    #713897

    byontea
    Participant

    Looks okay now.
    What did you do?
    Because I have to remake this in my official website

    #713904

    byontea
    Participant

    Hello.
    It’s SITE KIT by Google makes conflict.

    How is possible?

    #713912

    byontea
    Participant

    It is Cookie-Site that make conflict.

    Can you advice some Cookie Policy Plugin with your template that doesn’t make any problem?

    Thank you

    #713922

    Artem Temos
    Keymaster
    Xtemos team

    Thanks for checking and finding the conflict.

    In this case we can’t help configure or recommend a specific cookie/consent plugin. Please contact the developers of your Cookie-Site plugin and Google Site Kit and ask them how to configure their tools so they don’t interfere with the popup logic and its storage, and so the popup can be shown only once as intended.

Viewing 10 posts - 1 through 10 (of 10 total)