Latest Update And HomePage Now Won’t Load Elementor
- This topic has 3 replies, 2 voices, and was last updated 3 months, 1 week ago by
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Hello,
Thank you for your reply.
Allow me to explain things further then. When something strange like this happens after an update we always look for plugin conflicts by deactivating all other plugins to see if the issue resolves.
In this case, deactivating all other plugins never resolved the issue and we also repeated the steps on a freshly established staging site and exactly the same issue happened. Only then did we open this support ticket.
From our investigations it seems that the problem stems from the slider module. When xtemos moved the slide settings to within the elementor settings system in the latest update it somehow broke this element on one of our multisite subsites. The problem was fixed by rebuilding the slides and slider module to remove the critical error.
Although not ideal as it took several hours to rebuild, we found a fix so you can close this ticket. Hopefully anyone with the same error cna find this ticket and see the solution.
Regards
LP
