Unable to update Product Categories
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Hello team,
If I add/edit any Product Category.
I am making changes to Description or adding ‘Category page title background’.
I click on ‘Update’ button. The screen shows success message but nothing really changes.
Whatever I added or changed does not show up and it does not even give any error message.
Please assist.
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Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards
Hello team,
I had not yet added any extra plugins. I am using Hostinger platform so my site has Hostinger related default plugins which should be fine I believe.
But, it also had LiteSpeed cache which was recommended by WoodMart theme itself.
When I disabled the LiteSpeed cache, I think the issue is resolved.
For now I am disabling this plugin until my website is fully developed.
But, I do advice you to check your theme with LiteSpeed cache as I am facing serious issue with the plugin activated.
I was facing similar issue with attributes. I was making changes but it was not appearing. As soon as I deactivated the LS Cache plugin, my changes started appearing. Please note, I had also tried Purging all cache but that also did not work.
So, advice you to test your theme with LS Cache.
I need one more help from you.
I am creating a variable product. I liked this feature ‘Use images from product variations’.
Now, I created a variable product with different colours. Now I enabled the Text Swatch to show the variable image on the product page. For this, I had to disable the Color swatch in that particular Color term.
Now on the product page, the user sees the image of the Product for the Color it selected.
Good till now. But, now I cannot use this Color in the FILTER. User will not be able to filter the product by selecting the color on the Product Archive (Shop) page.
Please recommend on this.
Thanks for your help!
Hello,
01. This looks like a cache issue. Please purge the cache from LiteSpeed Cache, clear your browser cache, and refresh the page.
02.Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?
Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
Hello,
For the issue I mentioned, I did purge all the cache and also browser cache but the updates were not seen still.
But, for now I have deactivated the LS Cache plugin and developing the site. I will activate it again when my site is live.
So, please close this issue for now.
Thankyou for your help.
Hello,
You’re Most Welcome!
Feel free to write back anytime. If you need further assistance, we are always here to help you.
If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k
Thanks for contacting us.
Have a great day.
Topic Closed.
Best Regards.
The topic ‘Unable to update Product Categories’ is closed to new replies.
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