Issue with a hidden double-priced option when scrolling
-
Hello, I’m having a problem with the option to hide duplicate prices. It’s enabled and works, but as soon as I scroll to the bottom of the page and scroll back up quickly, the duplicate prices reappear. All sticky options have been disabled; I don’t know why this is happening.
Hello,
Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?
Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
Hello, as you can see in photo 1 (see image 1), in the normal view after the page loads, the price is updated. Then, if you scroll up and down a few times on the same page with your mouse, you’ll see that the price changes and resets as if the “Remove duplicate prices” option had been turned off. (see photo 2)
Attachments:
You must be
logged in to view attached files.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards
Hello, I\’ve disabled everything except WooCommerce and Elementor to keep the site running. The problem is still there. Can you figure out why? Thank you.
Hello,
Try to disable the custom layout for the single product page in Dashboard -> WoodMart -> Layouts and test how it works. Let me know if it helps.
Best Regards
Hello, nothing has changed—it’s still the same problem.
Hello,
Now I have checked your site and it is working fine.
See video for clarification: https://jumpshare.com/s/zge9QXR3hVgoNtELwFL2
Please check back your site and check the issue. If you have any questions feel free to contact us.
Best Regards
Yes, I’ve since carried out a restore. Perhaps the problem will return.
Hello,
Thank you for the update.
It’s possible that the issue was caused by a temporary conflict or cached scripts/styles, and the restore helped resolve it for now.
At the moment, everything appears to be working correctly. If you have any questions, feel free to contact us.
Best Regards
.
