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New installation failure

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  • #714761

    mindx.info
    Participant

    I just purchased a license for the WoodMart theme and I am having trouble getting it up and running on my development environment (located on a subdomain).

    Here is what I have tried so far:

    WordPress Upload: I first tried to upload the theme via the WordPress dashboard, but I received the following error: “The link you followed has expired. Please try again.” (I suspect this is related to server upload limits, so I moved to FTP).

    FTP Installation: I uploaded the ZIP file to the wp-content/themes directory via FTP and extracted it there.

    Activation Error: After extracting the files, the theme appeared in my dashboard. I entered my purchase code/license key successfully. However, when proceeding to the next step to activate the product and access the setup wizard, I received this error:

    “Sorry, you are not allowed to access this page.”

    Action: Trying to activate the theme and install a Demo.

    I would appreciate your help in resolving this permission issue so I can proceed with the installation and import the Demo content.

    Best regards,
    Yaniv

    #714773

    mindx.info
    Participant

    adding info

    #714778

    mindx.info
    Participant

    upload_max_filesize and post max size were updated and now I’m getting the follwing message:

    Installing theme from uploaded file: themeforest-R7knEJ7c-woodmart-woocommerce-wordpress-theme.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    #714795

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Missing stylesheet error when installing the theme.

    A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken; it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Best Regards,

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