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Viewing 13 posts - 1 through 13 (of 13 total)
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  • April 1, 2026 at 5:37 pm #714814

    apostolis_filippou
    Participant

    I have two questions! One is we have made some things with css but we need to refresh to see that it works correctly! and secondly that after the upgrade the products with different prices are displayed in the description

    April 2, 2026 at 11:45 am #714886

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. This is usually due to caching. Please clear your site cache (cache plugin/CDN) and browser cache. Also try disabling the cache plugin if you are using it to confirm.

    02. Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    April 3, 2026 at 9:34 am #714978

    apostolis_filippou
    Participant

    I don’t have any cache plugin so how do I do it?

    April 3, 2026 at 2:48 pm #715026

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Best Regards

    April 7, 2026 at 8:43 am #715296

    apostolis_filippou
    Participant

    I sent a photo and the link! and tell me about the css that I have to constantly refresh to show the correct one as I did.

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    April 7, 2026 at 3:26 pm #715352

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Regarding the prices showing in the description and showing duplicates, navigate to Layouts and disable the “ΗΛΕΚΤΡΙΚΟΙ ΘΕΡΜΟΣΙΦΟΝΕΣ”single product layout and check the issue.

    Best Regards

    April 8, 2026 at 9:00 am #715398

    apostolis_filippou
    Participant

    If I disable the layout, the entire design of the products will be ruined! You also didn’t tell me about the css that doesn’t show the changes I’ve made and for them to appear I have to refresh.

    April 8, 2026 at 5:57 pm #715474

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the Highlighted screenshot where the issue you are talking about and also share the css which is not working and the page URL in the private content area so I will check and give you a possible css code for this.

    Best Regards

    April 27, 2026 at 8:05 am #716960

    apostolis_filippou
    Participant

    It works but I have to refresh first.

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    April 27, 2026 at 10:59 am #716978

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know, so I can check and give you a possible solution.

    Best Regards

    April 27, 2026 at 11:02 am #716979

    apostolis_filippou
    Participant

    ok I’ll do it and let you know! about the other problem we have with the price changes, how can we solve it?

    April 27, 2026 at 11:11 am #716980

    apostolis_filippou
    Participant

    I disabled the plugins but it still doesn’t work properly.

    April 27, 2026 at 1:54 pm #716989

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This usually happens due to CSS priority issues. Please try adding !important to your custom CSS rules and clear the cache and check the issue.

    Regarding the price issue, The issue is happening due to your custom single product layout. I checked and noticed that you are using separate containers for desktop and mobile, with visibility settings (hide on specific devices).

    In this case, the price element is added in more than one container, so when the layout is rendered, it appears as duplicate (especially inside the description area).

    How to fix it:

    – Go to Layouts > Edit your Single Product Layout
    – Check both desktop and mobile containers
    – Make sure the Product Price element is added only once

    Best Regards

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