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The attribute is disabled by default, even though the settings in WooCommerce se

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #715172

    gestion1985
    Participant

    Hello, I’m having an issue. I think it might be due to a Woodmart setting because I don’t understand why, on my site, the default setting for color and size used to work—it was set to “pink” by default and size L—but now it’s locked to “white” and size L, and I don’t know why. I’ve disabled all my code, cleared the caches, and it’s still the same. “pink” and size L, but it’s locked to white and size L, and I don’t know why. I’ve disabled all my code, cleared the caches, and it’s still the same, so I figured maybe it’s a Woodmart option that’s forcing this, but I don’t know which one. Thanks

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    #715206

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #715282

    gestion1985
    Participant

    (see picture 1) The product page loads on Color as: ‘white’ size L, whereas on WooCommerce it is set to ‘pink’ size L (see photo 2)

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    #715317

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)