Theme Installation Issues

This topic has 5 replies, 2 voices, and was last updated 2 months, 2 weeks ago by Aizaz Imtiaz Awan.

Viewing 6 posts - 1 through 6 (of 6 total)

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April 13, 2026 at 3:20 am #715812

nora
Participant

I have downloaded and attempted multiple times to install the WoodMart theme on my website, https://noraroot.com. The theme is unable to install. I followed your tutorial, but it still won’t install. I have attached a screenshot of the error message to this ticket for your view. Anticipating your urgent response.
Thanks

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April 13, 2026 at 1:12 pm #715849

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Can you please share the WP admin login details (username and password) and Cpanel login details of your site so I can check and solve the issue on your site?

Best Regards

April 13, 2026 at 6:45 pm #715887
nora
Participant
Hi Aizaz,

Thanks for your response to my request. Please find below the information you requested to allow you provide support.

Please you will need to first download a FileZilla before you can access this details.

Kind regards,
Joshua
- This reply was modified 2 months, 3 weeks ago by Artem Temos.
April 14, 2026 at 10:04 am #715920

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Your issue has been resolved. Please check back your site and check the issue.

Best Regards

April 15, 2026 at 3:40 am #715993

nora
Participant

Hi,

Thanks so much for helping to install the theme.

Regards

April 15, 2026 at 9:06 am #716000

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.
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