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I can no longer navigate to /products/

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #716476

    craig-7256
    Participant

    Hi there.
    This website is in development and is being deployed in tranches.
    With the present stage of work underway and hosted in a separate staging environment, i have lost the ability to navigate to view ALL products, without filter? i.e. /products/
    The live version of the same website behaves correctly, so something has occurred during this stage of development, but i have been unable to discover the reason – can you help?
    Thank you
    Craig

    #716506

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    To investigate this issue further, please provide your admin credentials in a private reply. This will allow us to check your settings and identify the root cause.

    Thank you in advance.

    Best regards

    #716543

    craig-7256
    Participant

    Additionally, i updated some plugins yesterday, including elementor, elementor pro and WP Mail SMTP, which may have upset something?

    #716548

    Artem Temos
    Keymaster
    Xtemos team

    We can’t enter your dashboard and see 403 Forbidden error generated by the server. Please check from your end so we can enter.

    #716550

    craig-7256
    Participant

    apologies, try now.

    #716555

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We have resaved permalinks, and now it seems to work correctly. Please test from your end.

    Kind Regards

    #716602

    craig-7256
    Participant

    I see. Thanks for your help with this. i will remember to resave the permalinks if this happens again.

    #716660

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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