Home Forums WoodMart support forum Facing Various Issues with Theme

Facing Various Issues with Theme

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #716725

    bodereagrocompany47
    Participant

    I’m facing various issues with the Wood mart theme. The theme refuses to update and is stuck in v.8.3.7 and refuses to update, showing “Download failed. unauthorised”. Even even I have put off “login to review price” it refuses to update this change. A lot of changes made in elementor are are not reflecting in the frontend

    #716772

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The “Download failed. Unauthorized” message usually means the theme license isn’t properly active on the current site or is still tied to another domain.

    Please try these steps:
    – Go to Dashboard -> WoodMart -> Theme License.
    – If it is active, click Deactivate.
    – Go to Dashboard -> Updates and click Check Again.
    – Return to Dashboard -> WoodMart -> Theme License and Activate with your purchase code.
    – Then go to Appearance -> Themes or Dashboard -> Updates and run the theme update.

    Best Regards

    #716790

    bodereagrocompany47
    Participant

    None of this working, can we send our login details for you to check yourself

    #716819

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please download the latest version of the theme from your account on ThemeForest and reinstall the theme, replacing all the files via Appearance -> Themes -> Add new and let us know if it works.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)