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woodmart_marquee element is not translatable via WPML

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #717097

    ofiktiv
    Participant

    Hello,

    I have an issue with the woodmart_marquee element and WPML translation.

    The element does not appear in the WPML Advanced Translation Editor at all,
    and cannot be made translatable via WPML Custom XML Configuration.

    After investigation I found the root cause: the translatable text in
    woodmart_marquee is stored inside the marquee_contents attribute as a
    URL-encoded JSON array, like this:

    marquee_contents=”%5B%7B%22text%22%3A%22Some text here%22%2C%22icon_type%22
    %3A%22inherit%22%7D%5D”

    WPML Custom XML Configuration only supports simple string attributes.
    It cannot parse nested text values inside an encoded JSON structure.
    This is why registering the attribute in wpml-config does not work:

    <shortcode>
    <tag>woodmart_marquee</tag>
    <attributes>
    <attribute>marquee_contents</attribute>
    </attributes>
    </shortcode>

    The attribute is registered correctly but WPML cannot extract the text
    from it because of the JSON encoding.

    To fix this, could you please either:
    1. Change the way woodmart_marquee stores text — use a plain string
    attribute instead of an encoded JSON array, so WPML can read it natively
    2. Or add native WPML string registration for this element directly
    in the theme code

    This affects any multilingual store that uses the marquee element.
    Right now there is no workaround available without custom PHP code.

    Theme version: 8.4.1
    WPML version: 5.5.5
    WPBakery version: 8.7.2
    WordPress version: 6.9.4

    Thank you.

    #717166

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #717232

    ofiktiv
    Participant

    added login details in the Private Content field

    #717257

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your given login details are not working for me. Please share the correct logins: https://ibb.co/QjmTvw4B

    Best Regards.

    #717294

    ofiktiv
    Participant

    sorry, I entered the wrong password, set a new one, and tested it – now it works

    #717346

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have reported this issue to the development team, they are working on it. As soon I receive any update related to this issue, I will let you know the solution. Please wait for it.

    Thanks for understanding.
    Best Regards.

    #717533

    ofiktiv
    Participant

    Thank you for the update.

    Could you please give me an approximate timeline for when this fix might be released? I understand bug fixes take time, but this issue directly affects all multilingual stores using the marquee element with WPML, so it would be helpful to know whether we are looking at days, weeks, or months.

    Is there a public roadmap or changelog where I can track the progress of this fix?

    Thank you.

    #717587

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Unfortunately, we cannot provide an exact timeframe for resolving this issue, as we have involved the WPML team in investigating it. However, we are doing our best to resolve the problem as quickly as possible.

    Best Regards.

    #718135

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please restore access to the admin panel, as it is currently unavailable? https://monosnap.ai/file/EuAoVN94YIIVdxOQlD9ESO5rXqJBzV

    Best Regards.

    #718305

    ofiktiv
    Participant

    Hello,
    access restored

    #718332

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We fixed the issue with the Marquee element, and everything is working now https://monosnap.ai/file/Lcsr4Xkdt5Uxed5EUdHN5ASh5fr0Em Could you please check?

    Best Regards.

    #718402

    ofiktiv
    Participant

    Thank you, the translation now works correctly

    #718431

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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