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Unable to download files after purchasing woodmart

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  • Author
    Posts
  • #717609

    Riz
    Participant

    Im getting this error after click on downloads all files or wordpress only

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    AccessDenied
    <Message>Access Denied</Message>
    </Error>

    #717612

    Artem Temos
    Keymaster
    Xtemos team

    Hi Riz,

    Thanks for your message. The “AccessDenied” XML message appears to be a ThemeForest/Envato download issue rather than something related to WoodMart itself. Please contact ThemeForest/Envato Support to resolve the download permissions on your account. After they fix it, you should be able to download WoodMart from your ThemeForest Downloads page.

    As for now, you can download the theme here https://drive.google.com/file/d/14OHhvJ6ma4bMbXQpz-eiHkKX-VNq6S5T/view?usp=sharing

    If you run into anything after you’re able to download, feel free to let us know.

    #717617

    Riz
    Participant

    Thanks for sharing the file I have updated my Woodmart child is still on 1.0.1 and Woodmart Version: 8.4.1
    Both picture are atteched

    Attachments:
    You must be logged in to view attached files.
    #717628

    Artem Temos
    Keymaster
    Xtemos team

    Yes, these versions are correct. Let me know if there’s anything else I can help you with.

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Viewing 4 posts - 1 through 4 (of 4 total)