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Footer on a single product page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 11, 2026 at 12:06 pm #718097

    rositalfp
    Participant

    Hi,
    on the single product page I get another prefooter and Footer that I don’t know where it’s coming from, so I have double prefooter and footer on all product pages.
    How can I remove it?
    Thank you

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    May 11, 2026 at 3:32 pm #718142

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked and there is a Prefooter enabled on your site that contains the same content as your footer, which is why the footer area is appearing twice on single product pages.

    Please navigate to:
    Theme Settings > Footer > Prefooter

    and disable the Pre-footer option, then check the issue again after clearing the cache.

    Best Regards

    May 13, 2026 at 12:20 pm #718360

    rositalfp
    Participant

    This is not the problem.
    The footer and prefooter under the Theme Settings are good and appear throughout the site.
    The problem is that there is a second prefooter and footer that appear on a single product page and I don’t know where it comes from. see attched image.

    Thank you

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    May 13, 2026 at 4:11 pm #718390

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I’ve checked your case this is not coming from Theme Settings Footer or Prefooter, but from your custom Single Product layout.

    You are using a custom Single Product layout, and inside that layout, there is already a Prefooter + Footer section added manually, which is why they are appearing twice on product pages.

    Please navigate to layouts > Edit single product layout with Elementor and remove the extra Prefooter and Footer sections.
    https://postimg.cc/QH0wFZLb

    Best Regards

    May 14, 2026 at 10:58 am #718440

    rositalfp
    Participant

    Thank you, that solved the problem.

    May 14, 2026 at 2:12 pm #718469

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.

    Have a great day.

    Topic Closed.
    Best Regards.

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