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I have been working on this for 3 days now. It is absurd.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #718207

    planstel
    Participant

    Content has been added to .htaccess, and Food Import continues to fail in info.php. I hope it is as follows:

    I have been working on this for 3 days now. It is absurd.

    The server’s timeout limit is too low to complete the import. Please contact your hosting provider and request that they increase it to 300 seconds.

    .htaccess
    php_value max_execution_time 300
    php_value max_input_time 300
    php_value memory_limit 512M

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    #718213

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Thank you for using our theme and sorry for the inconvenience.

    To investigate this issue further, please provide your admin credentials in a private reply. This will allow us to check your settings and identify the root cause.

    Thank you in advance.

    Best regards,
    Serg

    #718217

    planstel
    Participant

    Hello.

    Please refer to the information below.

    Thank you.

    #718225

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Sorry, but I’m not able to visit your website and get the following error https://gyazo.com/489edccdb1fae1032e795201e6d8d7b4

    #718226

    planstel
    Participant

    Sorry, connection security was enabled. I have disabled it.

    If it still doesn’t work, please tell me the IP address of the location you are trying to connect from.

    #718254

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Could you please send us your FTP access so we can investigate it further?

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Viewing 6 posts - 1 through 6 (of 6 total)