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Front-office

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #718400

    sevtra7
    Participant

    Hi,
    In the front office, two images have distorted sizes. Why?

    No one has made any changes to the front office, yet two images are distorted?

    See screenshot!

    Regards,

    Kad

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    #718464

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #718514

    sevtra7
    Participant

    Hi,
    Here the login and password in the private message by FTP!
    In adavance, thank,
    Regards,
    Kad

    #718539

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #719848

    sevtra7
    Participant

    Hi,
    We followed your advice and disabled all unnecessary plugins except those from Woodmart, but the problem persists in the front office!

    What should we do?

    Regards,

    kad

    #719884

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi,

    To fix this behavior on the frontend, please go through each of the banners one by one. In the “Advanced” tab, set the width option to “Custom” and enter “100%” as the value. You will need to repeat this process for all three banners and save your changes. Screanshot: https://monosnap.ai/file/Fqwpnej3V1TpVgD2j46m7BUxqSuYmk

    Kind Regards

    #722099

    sevtra7
    Participant

    Hi,

    As you requested, I deactivated all the plugins, but even before reactivating them one by one, the front-end problem persists. See screenshots of the back-end and front-end.

    Thank you in advance,

    Regards,

    Kad

    Attachments:
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    #722117

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,
    Thanks for the update.

    After re-saving the homepage, the banners now display correctly on the front end. It seems this was likely caused by a change in Elementor’s base styles. We will review this on our side and, if we identify an issue, include a fix in an upcoming update.

    Kind regards,
    XTemos Studio

Viewing 8 posts - 1 through 8 (of 8 total)