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Single Product Page Quantity & Add to card & book buttons all incorrect

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #718496

    bridget
    Participant

    Hi there,

    For some bizarre reason our Quantity selector element has changed since we updated the Elementor theme, that is connected to the woodmart theme and needed to make the theme run properly. I have updated all plugins and deactivated any plugins that are not a part of the woodmart theme but the issue is still there. it seems as though the section with the quantity, add to cart and buy now button is all incorrect in terms of alignment and design with the minus button siting behind the plus.

    I have tried everything to try and figure this out with no luck – please can you take a look and help us resolve this.

    Many thanks,

    Bridget

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    #718519

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please temporarily disable all plugins that are not related to our theme and switch to the parent theme? Test how it works and let us know if this helps. Keep them turned off so we can test this.

    Best Regards

    #718703

    bridget
    Participant

    I have deactivated plugins and I switched to the parent theme but the quantity, buy now and add to card button are still incorrect – the thing is this happened after Elementor waa updated and as it is built into the Woodmart theme this should not happen surely as I will be making updates in the future too.

    Please could you take a look and help us resolve this as we have been losing customers due to this issue.

    Many thanks,

    Bridget

    #718755

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have deactivated some of the plugins on your site and the add to cart section is showing fine.

    See Screenshot for clarification: https://postimg.cc/cvWCZTN7

    Please check back your site and check the issue. Please visit your site and reactivate the plugin one by one to check which one causes the issue.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)