Can’t import a template from Woodmart Template Library
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Hello,
When I edit a page in WP Bakery and go to Woodmart Template Library there is not an import button on the templates; only the Preview tab is there.
I noticed that this problem goes away when I deactivate the WPML CMS plugin. However, on the test domain, I have the same plugin with the same settings, and I can import templates from Woodmart Template Library in WP Bakery editor.
Why did this happen on the main domain? How to fix it?
Thanks in advance.
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Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards
Hello,
I did as you answered, deactivated all the 3rd party plugins and then activated them one by one. The issue only appears when the WPML Multilingual CMS plugin is activated.
Hello,
Your issue has been solved. Please check the site after removing the browser cache. Now the import button is showing after enabling the WPML plugin: https://ibb.co/nNTzqznv
Best Regards.
Thank you.
I checked from the admin profile, that I shared to you and the issue have solved.
But from my main admin profile the issue still exist. Could you please fix it there too?
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Hello,
Please add the following CSS to the “Custom CSS for admin dashboard” section and check if everything works correctly afterward.
.xts-import-item-image {
display: flex;
flex-direction: column;
}
Best Regards.
.
