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Double review stars on Carousel Element

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #719594

    Little Panda
    Participant

    Hello,

    We have recently had an issue where we see double review stars on the Products (grid or carousel) element

    See image – https://ibb.co/hRjFzy45

    Please advise how this can be solved?

    Regards

    LP*

    #719604

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Could you please temporarily disable all plugins that are not related to our theme (including caching, optimization, and third-party WooCommerce extensions)? This will help us check if any of them are causing the issue.

    After that, kindly share your WordPress admin access using the Private content field so we can investigate it directly.

    We will review your setup and get back to you shortly.

    Best regards

    #719760

    Little Panda
    Participant

    Hi,

    Sure, so we deactivated all plugins on our staging site and the issue is still there.

    Please find the staging site access details in the private area.

    Regards

    LP*

    #719871

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for reaching out.

    The double stars appear because the item loop layout has an extra Action added to the hook woocommerce_after_shop_loop_item_title. Please remove that hook from your product item layout if you don’t need it.
    Reference screenshot: https://gyazo.com/170cf4b30114b6b2aa8565082235dae1

    After this, the stars should display only once. Let us know if you still see duplicates.

    Kind regards,
    XTemos Studio

    #719875

    Little Panda
    Participant

    Hello and thank you.

    That was the issue.

    Kind Regards

    LP*

    #719886

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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