How to activate Images optimizer
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Hello, could you please help me to understand how do I activate Images optimizer. I’ve just Upgraded to 5GB Plan.
Hi there,
Thanks for reaching out.
To activate the Images Optimizer after upgrading, please make sure your website is using the exact same purchase code that appears in your xtemos.com account (the one associated with your new 5GB plan). If a different code is entered on your site, switch it to the correct one and the optimizer will be active for that site.
Please confirm once the purchase code matches, or let us know if you still don’t see it active.
Kind regards,
XTemos Studio
Hi Serg!
I have three purchase codes for the WoodMart – Multipurpose WooCommerce Theme in my Xtemos account. One of these codes is for the website where I purchased the Images Optimizer. Could the issue have arisen because I added the theme purchase code to my account after purchasing the 5GB plan?
I have attached a screenshot from my Xtemos account.
I’ve just checked one again and confirm that my website is using the exact same purchase code that appears in my xtemos.com account. However Image Optimizer is still not active. Need help.
Hello,
Please send us your admin access so we can check everything and help you asap.
Kind Regards
Sorry, but we can’t reach your website and get the following error https://gyazo.com/af70aee7fb337de5630ae79ad8721f23
Sent a message via Private Content
Sorry Sorry Sorry 🙂 It’s .co, not .com
LOL
https://groovethread.co/
As I can see, it works as expected now. Note that to see the new quota (5 GB) after the upgrade, you need to start optimizing. It will be updated after the first request to the server.
Got it. I already see the new quota. Thank you!
You are always welcome. Feel free to contact us if you have any further questions.
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