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product review image settings error

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  • #719849

    steelkaindustries
    Participant

    when i change product review settings with image the critical error is showing,
    i m adding it for 1 image per review and 1 mb per image size

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    #719873

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    To investigate this issue further, please provide your admin credentials in a private content. This will allow us to check your settings and identify the root cause.

    Thank you in advance.

    Best regards

    #719924

    steelkaindustries
    Participant

    hi

    #719938

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Sorry, but the provided password seems to be wrong and we can’t enter the dashboard.

    #719949

    steelkaindustries
    Participant

    hi, sorry for miss spell

    #719959

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Could you please also temporarily disable all plugins that are not related to our theme so we can test without plugins?

    #719964

    steelkaindustries
    Participant

    done

    #719965

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    As we can see, most of the plugins are still active. Could you please temporarily turn them off?

    #719966

    steelkaindustries
    Participant

    plz deactivate plugin not from woodmart, i m unable to search it

    #719969

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    We temporarily deactivated all non-WoodMart plugins for testing, and the product review image settings no longer trigger a critical error. This indicates a conflict with one of the third‑party plugins.

    Please enable your plugins one by one, testing the review image setting after each activation. As soon as the error reappears, the last plugin you activated is the conflicting one.

Viewing 10 posts - 1 through 10 (of 10 total)