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My Woocommerce plugin is craching

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  • #719978

    didiero2008
    Participant

    i bought this theme which is working fine. but i am constantly having issue with my elementor, which is loading endlessly. i desactivated all the plugins and start activating them one by one, and i found the issue is with my woocommerce plugin. now i don’t know what to do since woocommerce is the main plugin for this site.
    kindly investigate and help. below is the login details for my site:

    hope you can help thanks.

    #719987

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Thanks for reaching out.

    Please contact your hosting/server support and ask them to check why the server returns 503 errors when there are many simultaneous requests. You can share this screenshot with them as a reference: https://monosnap.ai/file/FhFI0kShOxMptHgmlWdlZUgxW5YnUh

    Alternatively, please provide us with the server logs that appear exactly at the moment when Elementor starts loading (and the issue occurs). Specifically, send the relevant entries from your web server error log and PHP error log for that time window, so we can review them.

    Kind regards,
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)