Wp Bakery is not loading on Pages
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Hi,
I’m experiencing an issue with WPBakery. When I try to edit pages, it keeps loading but never fully opens.
When I switch to a default theme, everything works fine, so it seems the issue may be related to the current theme.
Could you please help me resolve this?
Thank you.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.
Best Regards
I attach a pic of the only error I see :
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This reply was modified 1 month ago by
Evgeny.
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Hello,
This issue is related to your server settings, as all existing elements load on the backend when loading the page.
Since our theme includes a large number of elements, this situation occurs. This issue will also arise with a default theme if you add more than 30 third-party elements.
To resolve this issue, please add the following code to your site’s .htaccess file.
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Best Regards,
Unfortunately, that didn’t help.
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Hi Aizaz,
May I ask you to put this ticket on hold for a few days?
I have been speaking with the hosting support team throughout the day. They are not certain yet, but at this point they believe the issue may somehow be related to cPanel.
As soon as they confirm what is causing the problem, I will either fix the issue on my side or get back to you for further assistance.
I really appreciate your help.
Best regards,
Evgeny
Hello,
Thank you for the update.
Sure, no problem. We will keep this topic on hold while you continue working with your hosting provider.
Please take your time to investigate the issue with the hosting support team. Once they identify the cause or if you need any further assistance from our side, feel free to reply here with their findings, and we will be glad to help you further.
Looking forward to your update.
Best Regards
.
