Results Coming up as Blank Page
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Good afternoon,
On our website, when I search for an item code on the search bar (eg “MN1500B4BOOST”) i can see the item come up on the pop-up result, but if i hit enter it takes me to a blank page, if I click on the pop up result it goes to the intended product page. This only seems to be happening for Duracell branded products when the search result is only 1 item.
If for example I searched for “MN1500B” that will bring up multiple results when I hit enter
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Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.
Best Regards
.
