Home Forums WoodMart support forum Price filter bug

Price filter bug

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #722129

    adam.poor
    Participant

    Hello, please i have problem with price filter after woodmart update. Price filter is not working for me.

    WoodMart 8.5.4 + WoodMart Core latest update

    Issue:
    Product price filtering causes HTTP 500 error.

    Examples:

    * /kategoria-produktu/filamenty/?max_price=44 -> HTTP 500
    * /kategoria-produktu/filamenty/?min_price=1 -> HTTP 500
    * /kategoria-produktu/filamenty/?orderby=price -> works

    Tests performed:

    * Switched to Storefront theme -> works correctly
    * Disabled AJAX Shop -> no change
    * Regenerated WooCommerce lookup tables -> no change
    * Disabled custom snippets -> no change
    * Disabled custom import plugins -> no change

    This issue started after the latest WoodMart / WoodMart Core update.

    #722139

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards

    #722160

    adam.poor
    Participant

    Hi, I tried disabling plugins that can do something with the price but nothing helped, I also disabled all snippets and nothing. But when I disable theme and switch to another one, it works without problems, there was an update yesterday and it started doing it since then

    #722170

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for the additional information.

    Since the issue persists even after disabling plugins, and it only occurs when WoodMart is active, we need to investigate it further.

    Could you please keep the issue reproducible and provide your WP-Admin login details in the Private Content field? We will check the issue directly on your site and give you a possible solution.

    Best Regards.

    #722171

    adam.poor
    Participant

    Hello i can do it but how can i send it only to you? Because i dont see here some message button only to you

    #722172

    adam.poor
    Participant

    here it is

    #722222

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please try removing the WooCommerce Product Filters widgets from the sidebar and replace them with the classic Price Filter widgets and check how it works.
    https://postimg.cc/zL6FQnvV

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)