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Product Page Goes Blank When Using Additional Variation Images on Multiple Color

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #722411

    evansstay3
    Participant

    Hi WoodMart Team,
    I’m experiencing an issue with the Additional Variation Images feature on my WooCommerce store.

    Environment
    Latest WoodMart Theme
    Latest WoodMart Core
    Latest WooCommerce
    Variable product with Color and Size attributes

    Issue
    When I assign additional images to my color variations, the product editor saves everything correctly, but on the frontend the entire product content becomes blank.

    The header and footer still load, but the product itself disappears.

    What I’ve Tested
    The Variation Image Gallery saves correctly in the product editor.
    The images appear correctly inside each variation in the admin.
    The wd_additional_variation_images_data meta field is populated correctly.
    I even manually copied and pasted the image IDs into wd_additional_variation_images_data.
    I tested using WooCommerce Advanced Bulk Edit and Smart Manager to update the field.
    I cleared cache and refreshed the site.
    The images always appear correctly in the product editor under Variation Image Gallery, but on the frontend the product page becomes blank.

    Pattern I Found

    After a lot of testing,I beleive the issue might be related to the number of variation gallery images.

    Products with only 2 colors work perfectly.
    Products with 3 or more colors sometimes work if each color only has 1–2 additional images.
    When each color has around 5 or more additional variation images, the frontend product page becomes completely blank.

    For example:

    Black → 5 images
    Red → 5 images
    Brown → 5 images

    This causes the product page to become blank.

    However:

    Black → 2 images
    Red → 2 images

    usually works correctly.

    This is why I suspect the issue is related to how WoodMart handles multiple variation galleries with a larger number of images.

    Is this a known issue?
    Is there a limit to the number of additional variation images or color variations?
    Is there a recommended setting or configuration for products with many variation gallery images?
    Could this be a bug in the WoodMart variation gallery or swatches functionality?

    If needed, I can provide:

    WordPress administrator access
    System Status report
    Screenshots and video of the issue

    Thank you for your support.

    #722416

    evansstay3
    Participant

    here are the pics

    Attachments:
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    #722440

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards

    #722441

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)