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Issues with predefined product layout and add to cart icon

Viewing 3 posts - 1 through 3 (of 3 total)
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  • July 6, 2026 at 3:04 pm #723108

    support-0044
    Participant

    Hello,

    I am facing two strange issues with the theme.

    I am using this predefined product layout: https://prnt.sc/AG6PO3fZLbLM

    1. I am using the Ajax Products Tabs widget with 4 tabs. The first tab appears to have a different product layout compared to the other tabs.

    The strange part is that when I move the first tab to the second position, the layout is fixed for that tab. However, the new first tab, which was previously displayed correctly, then changes its layout.

    2. Also, in the Ajax Products Carousel, when hovering over the “Add to cart” button, the icon is not displayed correctly

    Could you please advise how I can fix these issues?

    Thank you.

    July 6, 2026 at 3:49 pm #723120

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only the theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards

    July 6, 2026 at 4:40 pm #723129

    support-0044
    Participant

    Hello,
    I disabled all plugins/modules and found what was causing the issue with the button text/icon.

    Unfortunately, the issue with the product tabs still exists.

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Viewing 3 posts - 1 through 3 (of 3 total)