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Red X on featured image

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  • August 16, 2026 at 5:58 pm #726946

    popartandmoreforyou
    Participant

    Why do I have a red X on my featured image?

    I have tried to delete and re-upload image but even if I choose a different image , the red X still appears on it.

    Is this the reason my image doesnt show up in my published product pages

    Thank you,

    John

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    August 17, 2026 at 11:57 am #727017

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the page URL along with the WP login details, so I can check and give you a possible solution.

    Best Regards

    August 17, 2026 at 3:48 pm #727063

    popartandmoreforyou
    Participant

    Hello Aizaz,

    Just added info in Private content.

    Thank you,
    John

    August 18, 2026 at 9:36 am #727112

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 8.5.7 RELEASED”, update the required plugin, and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)