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Child theme installation issue with timeout error

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #727119

    venu.m
    Participant

    I am getting this message while installing child theme Marketplace 2. “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”

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    #727176

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function.

    If the issue remains, Please try to deactivate the third-party plugins and increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the wp login details so I can further check on your site and give you a possible solution.

    Best Regards

    #727205

    venu.m
    Participant

    Thanks for your quick response, and sharing the wp-admin details as below.

    #727209

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your given logins are not working for me. Can you please share the correct logins so I will further check on your site and let you know the solution?

    Best Regards

    #727220

    venu.m
    Participant

    Hi Imtiaz, please check with the following details shared below:

    #727267

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for providing the updated access details.

    We have checked the website and imported the Marketplace 2 child theme successfully. The import is working correctly now.

    Please check the imported content on your website.

    Kind regards,
    XTemos Studio

Viewing 6 posts - 1 through 6 (of 6 total)