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WoodMart Shoes prebuilt import with hosting hard limit of 60s

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  • #727263

    alam.blascovich
    Participant

    Hello WoodMart Support Team,

    I have purchased and activated an official WoodMart license and I am preparing a new staging website:
    https://loja-teste.adrianagronow.com

    Environment:
    – WoodMart 8.5.7
    – WordPress 7.0.4
    – WooCommerce 11.0.1
    – Elementor 4.2.2
    – Elementor Pro 4.2.1
    – WoodMart Core 1.1.8
    – Current builder: Elementor
    – PHP 8.3.x
    – memory_limit: 512M
    – post_max_size: 516M
    – upload_max_filesize: 512M
    – max_input_vars: 10000
    – max_execution_time: 60

    I want to import the official full prebuilt website:
    Shoes
    https://woodmart.xtemos.com/demo-shoes/demo/shoes/

    The hosting provider is HostGator Brazil, shared Plan M.

    HostGator shared hosting has a hard server-side maximum of max_execution_time = 60 seconds, so I cannot increase it to the 180/300 seconds normally recommended for WoodMart imports.

    I have NOT attempted the Shoes import yet because I want to avoid a partial or corrupted import.

    Could you please confirm the officially supported procedure?

    1. Can WoodMart 8.5.7 safely import the full Shoes prebuilt website with a hard 60-second request limit?
    2. Does the current importer process the installation in AJAX/batches so that each request can complete within 60 seconds?
    3. If 60 seconds is not sufficient, what is the officially supported alternative for importing the complete Shoes demo on shared hosting where this limit cannot be increased?
    4. If necessary, can the WoodMart support team assist with the initial Shoes import on this staging site?

    The staging site has a complete pre-import backup available.
    I have not started the import yet.

    Thank you.

    #727266

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    Thanks for reaching out.

    – Yes, you can proceed with importing the Shoes prebuilt website even with a hard max_execution_time of 60 seconds.
    – If the process stops or times out at any point, don’t worry — the imported data can be cleared and you can run the import again.
    – If it still doesn’t complete after retrying, please provide temporary WordPress admin access via the forum’s Private Content field so we can check and advise further.

    Kind regards,
    XTemos Studio

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