Hello,
Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.
Before we continue, we have one quick question for you:
Where did you first hear about WoodMart?
We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
https://tally.so/r/rj8qWl
Now, let’s get back to your request. You can disable the popup from Theme Settings >> General >> Promo Popup >> Disable it: https://ibb.co/GdFLvct
If the issue remains, share the WP login details so I can look further on your site and give you a possible solution.
Best Regards
.
