problems with theme update file received
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Hello .
I received an update of my theme , and when i tried to update the zip flie in my WP page , failed the update .
Hi there,
Thanks for reaching out.
Could you please describe the exact issue you encounter during the update and provide screenshots of the error message? This will help us identify the cause.
Kind regards,
XTemos Studio
I send you the image of the file received and the wp installation plugin theme process failed , thanks a lot
the issue :
when i update the theme plugin file in my WP page , the process failed .
image of the wp update fail
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Hi there,
It appears that the incorrect file is being uploaded or that it is being uploaded in the wrong section.
Please update the theme via Appearance → Themes → Add New → Upload Theme and upload only the installable theme file, usually named woodmart.zip. Do not upload the complete package ZIP file received with the update.
Kind regards,
XTemos Studio
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