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Carousel arrows not visible on iOS

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 2, 2026 at 12:10 pm #730438

    ibrahimbelal009
    Participant

    Hello,

    I have an issue with the carousel on my website .

    On Android/Chrome, the carousel navigation arrows are displayed correctly. However, on iOS/Safari, the arrows are completely missing, even though the carousel itself works correctly.

    I have tested the same page on both devices, and the issue only appears on iOS.

    Could you please check whether this is a WoodMart theme compatibility/CSS/JavaScript issue with iOS, and let me know how I can fix it?

    I have attached screenshots showing the difference between Android and iOS.

    Thank you.

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    October 2, 2026 at 2:53 pm #730448

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    October 2, 2026 at 4:38 pm #730458

    ibrahimbelal009
    Participant

    ok

    October 5, 2026 at 9:46 am #730529

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We checked your website and found that the issue was caused by the page taking too long to load after the website was moved to a different domain: https://monosnap.ai/file/zDii67N7LERutrp9OMNDFMgcIHsiIz

    The delay is related to an image URL used in the copyright section. We temporarily disabled the copyright section, and the issue with the carousel arrows disappeared.

    Please check the image URL in the copyright section and update it to the correct one.

    Best Regards.

    October 5, 2026 at 12:08 pm #730543

    ibrahimbelal009
    Participant

    Hello,

    Thank you for your assistance. I have corrected the image URL, and the issue is now fully resolved.

    I appreciate your support.

    Best regards.

    October 5, 2026 at 12:52 pm #730545

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)

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