Home › Forums › Basel support forum › WPBakery 9.1 update unavailable with Basel

WPBakery 9.1 update unavailable with Basel

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #731611

    support-0653
    Participant

    Hello XTemos team,

    I use Basel 5.9.4 with the bundled WPBakery Page Builder 9.0.1.

    WordPress offers an update to WPBakery 9.1, but the update fails with this message: “Download failed. A valid URL was not provided.”

    I downloaded the full Basel package from ThemeForest, but it still contains WPBakery 9.0.1. No WPBakery update is available under Appearance → Install Plugins.

    Could you please provide the updated bundled package or confirm when a compatible version will be available through Basel?

    Thank you,
    Todor

    #731625

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi there,

    We just checked, and the latest WPBakery Page Builder 9.1 installs correctly with Basel. You can fix this in either of these two ways:

    Option 1: Reinstall the plugin
    – Go to Dashboard → Plugins, then deactivate and delete WPBakery Page Builder. Your pages and content are saved in the database, so deleting the plugin won’t remove them.
    – Go to Appearance → Install Plugins and install WPBakery Page Builder again. Version 9.1 should be installed. Then activate it.

    Option 2: Install it manually from your XTemos account
    – Log in to your account on https://xtemos.com and download the latest WPBakery Page Builder package.
    – Go to Dashboard → Plugins → Add New → Upload Plugin, upload the ZIP file and confirm that you want to replace the current version.

    If you still have problems after this, let us know.

    Kind regards,
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)