Hello,
Sorry to hear about the inconvenience. Kindly share your site’s WP-Admin login details so we can investigate the issue and assist you.
For your security, please don’t post your credentials directly in this topic. Instead, use our secure sharing service: https://secret.xtemos.com/
Enter your login details there, generate a secret link, and paste that link into the Private Content area of your reply. Please do not post the secret link in the public topic reply.
The secret link can only be opened once, so please generate a new one if it has already been accessed.
Best Regards
.
