Elementor Template Import – AJAX Products Tabs Empty and Missing Images,…

Hello XTemos Support Team,

We are currently working on customizing our Brandsluxe website using certain design elements from your prebuilt **Furniture 2 WordPress demo**.

To achieve this, we installed the Furniture 2 demo on another WordPress website (Galaxyteh), with the objective of transferring selected Elementor containers to Brandsluxe without importing the entire demo website.

We successfully exported several containers from Galaxyteh using Elementor’s **Save as Template** functionality and downloaded them as JSON files.

We then imported these JSON files into Brandsluxe using Elementor’s **Import Template** feature. The import process completed successfully, and the corresponding Elementor containers and widgets are present.

However, we encountered the following problem:

**The AJAX Product Tabs widget is imported, but no product images are displayed on Brandsluxe.**

On Galaxyteh, the original Furniture 2 demo displays all products and their associated images correctly. After exporting and importing the container into Brandsluxe, the widget is present, but the images and product content are missing.

Our objective is to transfer the complete Elementor container, including:

– All parent and child containers.
– All Elementor and Woodmart widgets.
– All associated images and background images.
– All product images displayed in AJAX Product Tabs.
– All necessary widget settings, configurations and dependencies.

We would therefore appreciate your technical guidance on the following questions:

**1. AJAX Product Tabs**

Why does the AJAX Product Tabs widget appear empty after importing the Elementor JSON template into another WordPress installation?

Are the displayed products and their images linked to the WooCommerce demo products imported with Furniture 2, or are there additional dependencies that must also be transferred?

**2. Complete container export and import**

What is the recommended procedure for exporting and importing an entire Elementor container while preserving all its contents, images, widgets and associated resources?

Does Elementor’s standard JSON export include all the necessary image files and Woodmart-specific dependencies, or is an additional export/import procedure required?

**3. Image and product migration**

If the images and products are not included in the Elementor JSON file, what is the recommended way to transfer only the necessary demo images and product data without migrating the entire Furniture 2 website?

**4. Recommended solution**

Could you please provide us with a step-by-step procedure to ensure that a complete container from Furniture 2 can be transferred to another Woodmart installation, with all its original content and visual elements preserved?

Our intention is to reuse selected Furniture 2 design sections on Brandsluxe while keeping our existing website configuration, WooCommerce catalogue, global theme settings and current homepage completely unchanged.

We would appreciate a clear technical explanation and, if possible, links to the relevant documentation or a recommended procedure from your technical team. (see screen print)

Thank you for your assistance.

Best regards,
Brandsluxe Technical Team