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June 18, 2020 at 7:27 am
#204450
Aizaz Imtiaz Awan
Keymaster
Hello,
I saw the screenshot you attached.
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you still need help, provide FTP and admin panel login access to the private area.
Best Regards.