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#21618

Artem Temos
Keymaster

Hello,

1. get_header is a default WordPress function and it is absolutely compatible with PHP 7.1. It means that the problem is caused by some other part of the website and not by our theme. Could you please provide us your FTP access and ask your hosting providers to enable error reporting so we can check what this issue is caused by? Also, you need to disable all additional plugins except those that required for our theme.

2. You need to update the theme to the latest version. To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.

Regards