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January 6, 2021 at 6:38 pm
#256254
Elise Noromit
Member
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated please provide your site admin access to the private area.
Best Regards