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March 31, 2021 at 10:02 pm
#278054
Elise Noromit
Member
Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards