Reply To: High CPU usage

Hello Artem,

The site is a new WordPress installation, your theme was purchased on 9th September last year (a copy of the licence information is attached) but was only launched in March due to the Covid Lockdown and because the staff at the company the site is for were furloughed. As a result the support contract with your company expired before the site was fully Launched and I have had to buy an extention to the support period because of the problems with excess CPU usage.

The problem goes way if I switch to the default Woocommerce plugin so it does appear that the fault lies either with the WoodMart Theme or associated plugins. Under the circumstances it seems reasonable to expect at least some sort of trouble shooting advice. I also note that on other posts to this forum you have provided support to other customers who have experienced the same problem.

Please can we work together to get to the bottom of the fault?

Thanks, Steph

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