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November 28, 2021 at 11:00 pm
#335301
Elise Noromit
Member
Hello,
You have provided User ID and password, we will need also the site URL.
Please confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards