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Elise Noromit
Hello,
I see you have added the HTML block to the desktop. The mobile view does not support mega-menu as there is not space enough for mega-menu blocks.
You would better make a popup in the header on mobile or both on mobile anon the desktop.
Create HTML block and insert the Popup element: https://xtemos.com/docs/woodmart/html-blocks-2/ and https://xtemos.com/docs/woodmart/shortcodes-2/
Then insert all this content from [html_block id="8444"] into the content of the popup.
Add this HTM block into the Header by means of HTML Block https://xtemos.com/docs/woodmart/header-builder/add-edit-builder-elements/
If you have any questions please feel free to contact us.
Best Regards