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#415561

Nicosa
Participant

Hello,

Here is the message received this morning from elementor, telling me that the theme is responsible for the conflict…

Here is their message:
Hi Nicholas,

I sent an answer yesterday at 10 AM; I will send it again to you:

“Hi Nicholas,

Strahinja here from Tier2 Customer Experience.

After inspecting your site, I found the cause of the inconsistency in displaying. The theme you are using, “Woodmart”, is causing the site is not displaying well. I temporarily switched the theme to Hello, and everything is displaying fine now.

Please, check this short Loom video of the testing https://www.loom.com/share/9ed10be9112b4e2994057d3353248cb1.

Also, in the console, there are 403 errors (content blocked by the server) https://prnt.sc/9ptFb2tYjx6Ecausing some images to be broken.

I suggest contacting the Woodmart theme developers for further help on this issue. Also, contact your hosting regarding 403 errors. Supporting 3rd party themes and server issues falls out of our support scope https://elementor.com/help/how-do-i-get-premium-support/.

I hope this will help.