Home › Forums › WoodMart support forum › Issue Changing Mobile Logo on skcreators.com › Reply To: Issue Changing Mobile Logo on skcreators.com
April 16, 2023 at 2:26 am
#459930
Elise Noromit
Member
Hello,
Thank you very much for choosing our theme and for contacting us.
Most likely the issue is caused by a cache plugin. Please clear the cache on your site and browser, if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards