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July 8, 2023 at 6:34 pm
#480115
Elise Noromit
Member
Hello,
When you provide the site admin access to private content it is not public, only our team sees it.
We usually check the site and suggest what option to change and how, we never do anything on your site without your permission. I mean switching the theme/deactivation plugin.
I am absolutely sure we did not cause the problem. Please contact host support and find out if there is a backup of your site to restore and change the login and password.
If you have any questions please feel free to contact us.
Best Regards