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#537065

Hung Pham
Keymaster

Hi martin-9344,

I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If it doesn’t help, please provide me temporary wp-admin account, I will debug that issue.

Regards,